Optimize your revenue with Revenue Process Management
- Whether you outsource or manage your billing in-house, HSI’s FlightLink RPM workflow manager ensures you collect every dollar you earn in the shortest possible time.
- FlightLink RPM is a sophisticated workflow and performance management system that guides staff through the complexities of air ambulance claims management and monitors performance in real time. Know how well your claims are being managed and know that they will continue to be managed just as well even with inevitable turnover in key billing positions.
- HSI’s revenue management tools include intelligent reporting and analysis capability creating unprecedented visibility into your markets and your revenue team performance.
According to a recent Boston-based study, 96 percent of U.S. companies do not have formal systems to retain vital knowledge in the company when key employees leave. When it comes to ensuring continuity of your revenue stream, you cannot afford to be one of these companies. FlightLink RPM embeds a proven claims management process into a comprehensive workflow manager. The result is much more consistent and effective claim management with instant notification of deviation from established process/policy, greatly enhancing your ability to understand and manage the underlying processes that produce your revenue outcomes. HSI provides the tools to ensure air ambulance revenue management becomes a core competency of your organization in a manner that is fully sustainable and highly resistant to the disruption of key employee turnover or dreaded ‘policy drift’.*
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* Policy drift: You know what needs to be done and you reach agreement with managers and staff on how to do it. Six months later it’s not being done that way and no one can quite remember when or why the process changed.